Holiday Shipping & Returns Information
2026 Holiday Shipping & Returns Information
Make this holiday season stress-free! Use our delivery schedule and extended return windows to shop with confidence.
⚠️ Important Note on Custom & Pre-Order Items: Products marked as pre-order, printed-to-order, customized, or shipped from third parties require additional processing time prior to shipment and are subject to earlier cutoffs.
🎄 Christmas Delivery Order Deadlines
Applicable for delivery within the lower 48 states (standard stock items):
| Shipping Method | Order By Deadline |
|---|---|
| Standard | Thursday, Dec 11 @ 10:00 AM MST |
| Express | Thursday, Dec 18 @ 10:00 AM MST |
| Next Day | Tuesday, Dec 23 @ 10:00 AM MST |
*Delivery estimates are not guaranteed due to potential unexpected carrier delays. Ordering early is always encouraged!
🔄 Extended Holiday Returns
To give you plenty of time after the big day, we’ve extended our standard 30-day return window:
- Eligible Purchases: Made between November 23 and December 25, 2026.
- Return Window: You have until January 25, 2027, to send items back.
- Exclusions: Customized and specialty items remain non-refundable.
✉️ Customer Support & Holiday Hours
Our team responds via email Monday through Friday from 9:00 AM to 5:00 PM MST. Contact Support Here →
Support will be closed on the following holidays:
- • Nov 28 (Thanksgiving) — Closed
- • Nov 29 (Black Friday) — Closed
- • Dec 24 (Christmas Eve) — Closed
- • Dec 25 (Christmas Day) — Closed
- • Jan 1 (New Year’s Day) — Closed
